Terms of Service

1. Acceptance of Terms

By accessing and using Travel Softdrive ("Platform", "Service", "we", "us", or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Platform.

2. Description of Service

Travel Softdrive is a B2B2C platform that connects travel service providers (Suppliers) with corporate customers (Customers) for vehicle rental and travel management services. Our platform facilitates:

• Vehicle booking and allocation management
• Rate contract management between suppliers and customers
• Real-time tracking and duty management
• Invoice generation and billing
• Integration capabilities for seamless operations

3. User Accounts

3.1 Registration

• You must register as either a Customer Admin or Supplier Admin to use the Platform
• You must provide accurate, complete, and current information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must be 18 years or older to create an account

3.2 Account Types

• Customer Admin: Organizations that book vehicle services for their travel needs
• Supplier Admin: Organizations that provide vehicle rental and travel services
• Employees: Users invited by admins to manage operations within their organization

4. User Responsibilities

As a user of the Platform, you agree to:

• Provide accurate and truthful information at all times
• Comply with all applicable laws and regulations
• Not use the Platform for any unlawful or fraudulent purposes
• Not interfere with or disrupt the Platform's functionality
• Not attempt to gain unauthorized access to any part of the Platform
• Maintain the security of your account and promptly notify us of any unauthorized use

5. Business Transactions

5.1 Rate Contracts

• All rate contracts are agreements between Customers and Suppliers
• Travel Softdrive facilitates the creation and management of rate contracts but is not a party to them
• Rate contracts must comply with all applicable laws and regulations

5.2 Bookings and Payments

• Customers are responsible for all bookings made through their account
• Payment terms are governed by individual rate contracts
• Travel Softdrive may facilitate payments but is not responsible for payment disputes

6. Data and Privacy

Your use of the Platform is also governed by our Privacy Policy. Please review ourPrivacy Policyto understand how we collect, use, and protect your information.

7. Intellectual Property

All content, features, and functionality of the Platform, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of Travel Softdrive or its licensors and are protected by copyright, trademark, and other intellectual property laws.

8. Tax and Statutory Compliance

8.1 Your responsibility

You are solely responsible for the tax and statutory positions taken in your business, including those under the Goods and Services Tax law (rates, HSN/SAC codes, place of supply, reverse charge, input tax credit and its reversal, e-invoicing) and the Income-tax law (tax deducted at source: sections, rates and PAN), and for filing returns, depositing tax and furnishing statements with the authorities. These decisions are yours, taken with your professional adviser, such as your Chartered Accountant.

8.2 What the Platform does

The Platform computes figures and applies rules based on the law as we understand it from the date each rule takes effect, the settings you choose and the data you and your users enter. It shows a warning where an entry appears to conflict with those rules. A warning is guidance, not professional advice, and the absence of a warning does not mean that an entry is correct.

8.3 Your choices are recorded

Where you choose a setting or enter a value that differs from what the Platform suggests, you may do so. The Platform records the choice, the user who made it and when. You accept responsibility for such choices.

8.4 Review before you file

You should review the figures, reports and returns prepared on the Platform, including the exceptions it lists for review, before you file them or rely on them. Statutory rates, notifications and procedures change from time to time; we update the Platform as changes become known to us, but we do not guarantee that every change is reflected on the date it takes effect.

8.5 No professional advice

Nothing on the Platform, in its help content or in our communications is legal, tax or accounting advice. Please consult a qualified professional for advice on your business.

8.6 Liability for tax positions

To the maximum extent permitted by law, Travel Softdrive is not liable for any tax, interest, penalty, late fee or other amount arising from the tax positions you take, the settings you choose, the data you enter, or the returns and statements you file using information from the Platform. This is in addition to Section 9 (Limitation of Liability).

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Travel Softdrive is not liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount paid by you in the 12 months prior to the claim
• We are not responsible for disputes between Customers and Suppliers
• We do not guarantee uninterrupted or error-free operation of the Platform

10. Termination

We reserve the right to suspend or terminate your account at any time, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes via email or through the Platform. Your continued use of the Platform after such modifications constitutes your acceptance of the updated terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan, India.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at: